Teomim Family, NY

[Our son] was born 795 grams and then dropped to about 570 grams. He had severe chronic lung disease, severe reflux and possible neurological problems from bleeding in the brain. He spent his first 6 months in the neonatal intensive care unit at Sha're Tzedek Hospital with a feeding tube and 24-hour oxygen support.

Then, after ten days at home he stopped eating and went back to the hospital. Six weeks later, he came home again. After one week, he caught a virus and spent another four weeks in Hadassah Hospital. Then he contracted pneumonia.

My wife and I were not managing and without our parents here we decided we had to move back to the States. I was panicking. Will my son make it? What happens if his lung collapses in mid-flight, or if he catches pneumonia, or even a cold? Am I doing the right thing? How will I manage everything in security with a kid with oxygen?

I will never be afraid to do another medical transfer. With Luxenberg it was like a vacation. They do everything for you! Yair the paramedic took care of my son the whole flight. It was really an amazing experience. I will be indebted to him and the doctor who escorted us for the rest of my life. The amazing love, care and professionalism cannot be duplicated.

Malka Blass, NY

I wanted to let you know how impressed I am with Moshe Grosberger and his team. My infant son is ill with liver disease and recently travelled with me to the US from Israel to be listed for a liver transplant. Unfortunately, he destabilized right before the trip and needed a medical team to accompany us. Moshe arranged everything perfectly. We had two experienced paramedics who met us at the airport (and even established contact by phone beforehand). They helped me before, during and after the flight. Thankfully, their medical expertise was not needed on the flight, but I was reassured knowing that they were present for all that we did need. Moshe also arranged for all the necessary medical supplies.

Moishi was always available, reachable by cell phone, and able to conduct conference calls with us, doctors and paramedics. He helped coordinate plans to make the trip safer and less overwhelming. He was extremely professional and a real "mensch." We are pleased that he was available to help us during our time of need.